To learn more about people, we have to discover their hidden desires, unpack their meanings, and unravel their emotions. Doing this isn’t easy, as people don’t often want to share personal and intimate feelings with someone they don’t know. To get behind the wall people put up, we need to:
- Build a trusting relationship
- Withhold judgement
- Be a curious student
- Ask the right questions
- Build a dialogue based on answers
Louis Theroux, a British documentary filmmaker and broadcaster demonstrates the fine art of inquiry through asking the right questions, the right way, at the right time.